Accessibility

Llangollen International Musical Eisteddfod (“L.I.M.E”) strives to be as accessible as possible to all patrons. Please let the Box Office know of your specific requirements when booking your tickets in order to make the best use of our facilities and to enjoy your visit.

Ticketing policy for customers requiring assistance

There are spaces in the main pavilion which are allocated specifically for wheelchair users. These areas are shown on the pavilion seating guide on our online ticket system but are only available for purchase directly from the Box Office in person or by calling 01978 862001. This is to ensure the spaces are available for those that need them and provides an opportunity for customers to discuss their individual requirements.

Wheelchair users and other customers who require a companion or carer to assist their visit are entitled to a free ticket for the companion or carer on production of appropriate identification.

It is advisable to book your tickets in advance to ensure that the seats that you require are available.

Facilities

Limited dedicated disabled parking spaces are available near to the main “Penddol” entrance.

The pedestrian access to the “Town End” entrance is by way of a steep slope and is not recommended for wheelchair users.

There are solid walkways around the main site suitable for wheelchair users. Temporary pathways are also laid across parts of the grassed areas. The site is open to the elements and is therefore affected by adverse weather conditions. Please take this into account when planning your visit.

The main pavilion entrances are all accessible to wheelchair users either by level or ramped entrances. Most of the stalls around the site are accessible for wheelchair users.

L.I.M.E operates a courtesy car around the site which is available on request. Please note that the use of the courtesy car can be restricted by events on the field, for example on the afternoon of Children’s Day.

Mobility scooters are welcome on the site.

Assistance dogs are welcome. Please advise the Box Office when purchasing your ticket if you are bringing an assistance dog.

There is an induction hearing loop system in the main pavilion.

Unisex accessible toilets are available next to the main toilet block and the ground and first floor in the reception area in the main pavilion.

During the week of the Eisteddfod the Box Office is situated in the reception in the main pavilion which has level access and a low level counter. At other times of the year the Box Office is situated in the Eisteddfod offices on the first floor of the main pavilion. There is lift access to this area from the main reception.

Stewards and trained first aid personnel are on duty on the site throughout the Eisteddfod week to assist you if required.

Baby changing facilities are available in the main toilet block on site.

Large print versions on our publicity information is available on request by calling 01978 862000.

If you require any further information on our facilities then please call the Office on 01978 862000.