Privacy and Cookies Policy

At Llangollen International Musical Eisteddfod (“L.I.M.E”) we are committed to safeguarding and preserving our customers’ privacy.

This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our website, and how we use cookies on our website.

We do update this Policy from time to time so please do review this Policy regularly.

Information That We Collect

In providing services to you, and in running and maintaining our website, we may collect and process the following data about you:

* Information about your use of our website including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

* Information provided voluntarily by you. For example, when you register for information or make a purchase. This would include the following- name, address, telephone number, e-mail address, postcode, age range and products purchased.

* Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies are small text files which are stored by your web browser on a user’s computer, tablet or mobile phone to enable functionality on a website. They are designed to hold a small amount of data specific to a particular customer and website and can be accessed either by the web server or client computer. Such information will not identify you personally; it is statistical data which allows the website to distinguish between one anonymous user and another when serving website pages.

We may use cookies where appropriate to gather information about your computer and your general internet use in order to assist us in identifying recurring visitors and improving our website. If you use our website to purchase tickets or merchandise then cookies may be used to store saved shopping carts.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Where this website includes photographs and video or audio content from websites such as YouTube, Facebook and Twitter you should be aware that those sites may set cookies whilst you are using this website. For more details please consult the privacy policies of the websites in question.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at You should be aware that restricting cookies may impact on the functionality of the websites that you visit and you may not be able to access all or part of our website.

Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our site. Please note that by continuing to use our site you consent to us collecting these cookies.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

* To provide information to you that you request from us relating to our products or services.

* To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

* To inform you of any changes to our website, services or goods and products.

* If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Third Party Services

L.I.M.E may employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain information provided by our customers and visitors to our website. Any information used by such parties is used only to the extent required by them to perform the services L.I.M.E requests. Any use for other purposes is strictly prohibited. Furthermore any information that is processed by third parties must be processed within the terms of this policy and in accordance with the Data Protection Act 1998.

Subject to the paragraph above, the information that we collect about customers and users of this website will not be disclosed to third parties, unless we are required to do so by law.

Storing Your Personal Data

All personal information that L.I.M.E holds about customers and users of our website is stored securely, and in accordance with our obligations under the Data Protection Act 1998. L.I.M.E also has in place suitable physical, electronic and managerial procedures to safeguard and secure information collected from customers and users of our website.

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at